NEOM
Social Development Bank
Dallah Hospitals
Ministry of Justice
Al Rajhi Bank
Zakat, Tax and Customs Authority
Digital Government Authority

Trusted by organizations across sectors

NEOM
Social Development Bank
Dallah Hospitals
Ministry of Justice
Al Rajhi Bank
Zakat, Tax and Customs Authority
Digital Government Authority

Trusted by organizations across sectors

Innovation Design

We help organizations explore new opportunities and test ideas early, then develop the ones that prove valuable into products and services built to grow.

A staircase rising in one wide curve into a purple sky among clouds

Impact

We help organizations turn emerging opportunities into solutions they can test before they invest. Research and prototypes reveal what people need and whether an idea can work. Early feasibility work gives decision-makers a clearer basis for what to fund and take forward.

Ideas Tested

Early Business Cases

Teams Trained

We Start You Need First

For questions and opportunities to work together.

We Start You Need First

Let's work together

Our approach

With you at every step

Four clear stages we move through together, from understanding where you are today to lasting impact that grows with your organization.

Discover Opportunities

01

Discover

Understand the problem and identify opportunities worth testing.

We study what people need, what is changing around them, and what the organization can deliver. We then rank the opportunities by potential and feasibility, turning each one into a clear question that can be tested.

User research

Opportunity analysis

Opportunity sizing

Test hypotheses

Develop Ideas

02

Develop

Turn promising opportunities into early solution ideas.

We explore several ways to address the opportunity, then compare them against user needs and delivery constraints. The strongest ideas become simple prototypes that can be refined and selected for testing.

Idea workshops

Early prototypes

Feasibility review

Solution selection

Test the Solution

03

Validate

Test the solution with people before investing in full delivery.

We put the prototype in front of intended users to see whether it makes sense and meets a real need. The findings show what to improve and give the organization a clear decision: develop, rethink, or stop.

Prototype testing

User sessions

Results review

Development decision

Prepare to Launch

04

Launch

Turn the tested solution into a practical launch plan.

We define the first pilot, its requirements, and its budget, then assign roles across the organization and its partners. Success measures are set before launch, allowing the solution to begin at a controlled scale and grow based on evidence.

Pilot plan

Delivery plan

Roles and governance

Growth plan

Methods & tools

Tools that take the risk out of innovation

We combine design thinking, foresight, and lean experimentation with practical business tools and tech scans to de-risk innovation, quantify impact, and move opportunities from concept to launch confidently.

Opportunity Map

Trend Analysis & Foresight

User Needs & Tasks Map

Problem Definition

Assumptions Map

Testable Hypotheses

Business Model Options

Early Business Case

Idea Testing Plan

Prototypes

Solution Storyboards

Manual Solution Test Plan

Technical Feasibility Review

Initial Go-to-Market Plan

Success Measures

Governance & Decision Rights

Stage Transition Criteria

Funding Model Options

Delivery Plan & Milestones

Capability Development Plan

Testimonials We’re Proud Of

In the Words of Our Partners

  • A dark blue sphere resting among rippling circles on a blue surface

    “AZM X’s team showed outstanding expertise and dedication, and significantly improved our mobile application.”

    Al Rajhi Bank

    Emad Khawaja

    UX Director · Al Rajhi Bank

  • Glowing green waves against a dark background

    “AZM X’s designers and researchers delivered designs that exceeded our expectations. I highly recommend them as a UX partner.”

    neoleap

    Bandar Alhussaini

    UX Director · neoleap

  • An orange sphere before an orange panel in warm light

    “AZM X’s professionalism, attention to detail and commitment to quality made them an excellent partner who exceeded our expectations.”

    Tamkeen Technologies

    Najla Alzahrani

    VP, Self-Sustainable Programs · Tamkeen Technologies

  • A red arch, blocks and a stone pyramid before a white disc in red light

    “AZM X proactively conducts its own research and immerses itself fully, which consistently leads to exceptional results.”

    Al Rajhi Capital

    Haytham Ali

    VP, Digital Factory · Al Rajhi Capital

  • A curling golden ribbon in warm light

    “AZM X’s dedicated UX team for NEOM fully embraced our vision and delivered innovative solutions that went beyond traditional UX approaches.”

    NEOM

    Rawan Alsubhi

    Head of UX · NEOM

  • A wavy silver sculpture with a soft texture on a grey background

    “Choosing AZM X for the UX/UI design of the Alrajhi Takaful app was a strategic move: their in-depth research and innovative design anticipated and exceeded user expectations.”

    Al Rajhi Takaful

    Mohammed Romaih

    Chief Digital Officer · Alrajhi Takaful

Testimonials We’re Proud Of

In the Words of Our Partners

  • A dark blue sphere resting among rippling circles on a blue surface

    “AZM X’s team showed outstanding expertise and dedication, and significantly improved our mobile application.”

    Al Rajhi Bank

    Emad Khawaja

    UX Director · Al Rajhi Bank

  • Glowing green waves against a dark background

    “AZM X’s designers and researchers delivered designs that exceeded our expectations. I highly recommend them as a UX partner.”

    neoleap

    Bandar Alhussaini

    UX Director · neoleap

  • An orange sphere before an orange panel in warm light

    “AZM X’s professionalism, attention to detail and commitment to quality made them an excellent partner who exceeded our expectations.”

    Tamkeen Technologies

    Najla Alzahrani

    VP, Self-Sustainable Programs · Tamkeen Technologies

  • A red arch, blocks and a stone pyramid before a white disc in red light

    “AZM X proactively conducts its own research and immerses itself fully, which consistently leads to exceptional results.”

    Al Rajhi Capital

    Haytham Ali

    VP, Digital Factory · Al Rajhi Capital

  • A curling golden ribbon in warm light

    “AZM X’s dedicated UX team for NEOM fully embraced our vision and delivered innovative solutions that went beyond traditional UX approaches.”

    NEOM

    Rawan Alsubhi

    Head of UX · NEOM

  • A wavy silver sculpture with a soft texture on a grey background

    “Choosing AZM X for the UX/UI design of the Alrajhi Takaful app was a strategic move: their in-depth research and innovative design anticipated and exceeded user expectations.”

    Al Rajhi Takaful

    Mohammed Romaih

    Chief Digital Officer · Alrajhi Takaful

Testimonials We’re Proud Of

In the Words of Our Partners

  • A dark blue sphere resting among rippling circles on a blue surface

    “AZM X’s team showed outstanding expertise and dedication, and significantly improved our mobile application.”

    Al Rajhi Bank

    Emad Khawaja

    UX Director · Al Rajhi Bank

  • Glowing green waves against a dark background

    “AZM X’s designers and researchers delivered designs that exceeded our expectations. I highly recommend them as a UX partner.”

    neoleap

    Bandar Alhussaini

    UX Director · neoleap

  • An orange sphere before an orange panel in warm light

    “AZM X’s professionalism, attention to detail and commitment to quality made them an excellent partner who exceeded our expectations.”

    Tamkeen Technologies

    Najla Alzahrani

    VP, Self-Sustainable Programs · Tamkeen Technologies

  • A red arch, blocks and a stone pyramid before a white disc in red light

    “AZM X proactively conducts its own research and immerses itself fully, which consistently leads to exceptional results.”

    Al Rajhi Capital

    Haytham Ali

    VP, Digital Factory · Al Rajhi Capital

  • A curling golden ribbon in warm light

    “AZM X’s dedicated UX team for NEOM fully embraced our vision and delivered innovative solutions that went beyond traditional UX approaches.”

    NEOM

    Rawan Alsubhi

    Head of UX · NEOM

  • A wavy silver sculpture with a soft texture on a grey background

    “Choosing AZM X for the UX/UI design of the Alrajhi Takaful app was a strategic move: their in-depth research and innovative design anticipated and exceeded user expectations.”

    Al Rajhi Takaful

    Mohammed Romaih

    Chief Digital Officer · Alrajhi Takaful

FAQ

What Would You Like to Know?

What is Innovation Design & Strategy?

What is Innovation Design & Strategy?

How is it different from Digital Strategy?

How is it different from Digital Strategy?

What outcomes can we expect?

What outcomes can we expect?

How long does it take?

How long does it take?

Do you require working prototypes?

Do you require working prototypes?

How do you reduce risk?

How do you reduce risk?

Show all questions

Let’s Create Impact Beyond the Touchpoint

Whether you’re developing a service, product, or customer experience, we’re here to help uncover opportunities, navigate challenges, and define the right path forward.

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