Studio Space
We help organizations set up in-house studios with clear roles and ways of working, supported by the governance and tools they need to operate efficiently over time.
Impact
We help organizations establish design teams with clear roles and consistent ways of working. We define the structure, governance, tools, and training each team needs to maintain quality and grow with the organization.
Design Teams Established
People Trained
Operating Policies Adopted
Build Your Design Team
A Design Team Built Around Your Organization
We shape the team around your needs, defining its roles, ways of working, governance, and tools. The result is a clear operating foundation that helps the team deliver consistent work and grow with the organization.
What You Gain
A Clearer Way to Run Design
01
Clear Ownership
Defined roles, decision rights, and workflows make ownership clear and keep work moving across teams and partners.
02
Faster Onboarding
Shared guides, templates, and tools give new team members what they need to contribute with confidence from their first week.
03
Scalable Quality
Working standards, design reviews, and performance measures help maintain quality as the team expands and takes on more products.
Our approach
With you at every step
Four clear stages we move through together, from understanding where you are today to lasting impact that grows with your organization.
Define the Need
01
Assess
Understand the organization’s goals and define the design team it needs.
We review the volume and type of design work, the services required, and how work is handled today. Conversations with key stakeholders clarify decision rights and current capabilities. We then define the essential roles, team size, and measures of success.
Demand analysis
Capability review
Team roles
Success measures
Design the System
02
Build
Set the structure, roles, and ways of working that organize the team.
We define what each role owns, how work moves from request to delivery, and who reviews and approves it. We also establish governance, quality standards, and how the team works with other departments, creating a model that is clear and practical.
Team structure
Roles and responsibilities
Ways of working
Quality standards
Prepare the Team
03
Enable
Set up the tools, recruit the right people, and train the team in how the work runs.
We select the tools and prepare the templates and guides the team needs each day. We support recruitment or candidate assessment, then train the team through practical work on real projects so it can begin with confidence.
Tool setup
Talent recruitment
Team training
Practical application
Improve and Grow
04
Grow
Measure performance and refine how the team works as it grows.
We track output quality, delivery speed, and demand, then review governance and roles as needs change. We continue developing skills and updating the team’s guides and templates, expanding its capacity or services based on results and organizational needs.
Performance tracking
Skills development
Ways of working
Growth plan
Methods & tools
Tools That Make a Design Team Work
We define the team structure, roles, and ways of working, then prepare the policies, playbooks, and tools it needs day to day. Together, they help the team manage demand, maintain quality, and work clearly with the rest of the organization.
Team Structure & Charter
Role Descriptions & Levels
Competency Matrix
Hiring Plan & Budget
Interview Guides
Team Onboarding Plan
Team Operating Model
Governance & Ways of Working
Policies & Procedures
Workflow & Service Standards
Design Ops Handbook
Research Ops Handbook
Show all questions
Let’s Create Impact Beyond the Touchpoint
Whether you’re developing a service, product, or customer experience, we’re here to help uncover opportunities, navigate challenges, and define the right path forward.
AZM X Newsletter